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Terms of Service - Phone Cards

By viewing this page of this site, you acknowledge that you have read and understood these terms and conditions in using our service. WorldCards has all the authority to modify these terms and conditions at any time without any prior notice.

1.1. "World Cards" is a trading name of the website selling phone cards of various phone card companies. This website should be regarded as a online retailer of phone cards.

1.2. All references to dollar amounts ($) refer to the Australia currency (AU$) and products are targeted for sell to peoples lives in Australia. All prices include GST.

1.3. User must give their correct information when registering with WorldCards. Any incorrect information can cause cancellation of the account without any prior notice. In order to verify customers' details, WorldCards may contact the customer using his/her phone number or the address provided at the time to registration.

1.4. When using this site, a user must not break any laws, infringe the legal rights of any person or cause harm to this service or its users. For example, he/she must not: defame, harass or abuse anyone or violate his or her privacy; distribute or make available obscene, illegal or confidential material.

1.5. World Cards will not be held liable for any injury, loss or damage which includes any direct or indirect or consequential loss or damage that you may suffer from using this website.

1.6. World Cards will send PIN numbes(s) after successfully completion of payment by email and also the pin number(s) will be displayed on the screen unless there is any server or technical problem. World Cards will use the email address that customer provides in his/her profile to send the PIN number(s). World Cards will not provide physical prepaid phone cards. The user can also view his/her past purchases after successfully login to our website.

1.7. The price of phone cards in this web site can change at any time without any prior notice.

1.8. Per minute rate or information of any calling card are subject to change without any prior notice. Local access fee, connection charge and other charges may apply for some destinations and for all cards sold from this website. Worldcards does not provide any guarantee of quality and rates for the phone cards it sells from this website. The customer must buy the phone cards at his/her own risk and as per his/her own knowledge and experience about those phone cards. In case of any complaints about rate and quality of a phone card, the customer must contact the phone card company regarding the problem. Worldcards may help the customer to get in touch with the customer support of the phone card company.

1.9. If the System fails to send the PIN number for any system outage, WorldCards will send the PIN number within 48 hours. It is the user's responsibility to notify WorldCards of any problem faced in using this site.

1.10. World Cards does not store customer's credit card information in its system.

Terms of Service - Money Transfer

1.1. World Cards will only process a money transfer application after receiving money including Transfer or Remittance Fee in its bank account or receiving confirmed Credit Card payment from the user.

1.2. World Cards can NOT be held liable for any loss incurred by the applicant (Sender) or beneficiary (Receiver) due to delay of the money transfer.

1.3. World Cards Customer Support on 1300 137 562 will be the 1st point of contact regarding customer's money transfer issues.

1.4. A World Cards user should only send a money transfer request from his or her own World Cards account and using his or her own bank account or credit card. A World Cards user MUST not send a money transfer request on behalf of somebody else or any 3rd party. Violation of this will cause cancellation of money transfer application and World Cards user account.

1.5. If a user wants to use World Cards Money Transfer service then all the information provided by the user at the time of registration and at the time of applying for money transfer, will be shared with 3rd party to authenticate the user's identity and to process the money transfer application.

1.6. World Cards has the right to reject any money transfer application without giving any reason or notice. For a rejected application, the user will be entitled for a full refund.

1.7. If a transaction is not successful due to incorrect information provided my the user, Remittance Fee or Telegraphic Transfer Fee will be non refundable. Incorrect information may cause delay is fund transfer or even return of fund. In case of return of fund, the user will be refunded the fund excluding the fee.

1.8. Cash Over Counter - This service is similar to Western Union or MoneyGram cash collection at the counter service. Your money would be available for collection at the destination within 2 hours of receiving your payment during normal business hours of Monday - Friday, 9 am - 5 pm Australian EST. After hours orders are accepted but would be available within 2 hours of the following business day.

TT To Bank Account - This is bank to bank telegraphic transfer. We would deposit the money in your destination bank account usually within 2 days of receiving your application.

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